All of our email lists come with a 97% deliverability guarantee.* Why not 100%? The reason for this is that in the world today, people are constantly changing jobs and/or positions, and companies may move and change their telephone numbers, names, websites, or email addresses. In order to keep up with a world that changes rapidly, we update our database daily using thousands of sources, but because contact info can change so much and so quickly, it is impossible to reach 100% deliverability in this industry.
Our aim is to give you data that reflects the market today, not the market last quarter. When a lower price covers the same 97% deliverability standard, our price match further down this page beats it.
A list that underperforms its price is a bad outcome for both sides. To prevent that, we promise a 97% deliverability rate on our data. If your deliverability comes in below 97%, send us the report showing the hard-bounce rate of the list you purchased and we will add free data credits until the 97% promise is met.
For example, if the hard-bounce rate appears to be 20%, meaning the deliverability level is 80%, we will provide free credits for 17% more data. Thus, you’ll always get what you paid for.
Find a lower price for the same data with the same 97% deliverability guarantee, and we beat it. Repeat orders matter more to us than the margin on any single one, so the price you pay stays competitive every time you come back.
We put every one of these commitments in writing: the 97% deliverability guarantee, the bounce-back credits, and the price match. That is what standing behind a product means here. If you’re not happy, we’re not happy.
